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The double offer for a 60 day free trial and to pay a monthly subscription of only £7.94 a month was valid until the end of June, the last day to register was Tuesday 30 June 2020.  After this date, our offer moved to a 30 day free trial and to pay a monthly subscription of only £7.94 a month (RRP £11.95).

Unfortunately, Les Mills can not be accessed from an internet browser from outside the UK. To resolve this you will need to use the Universities VPN to mask location. FAQ on using the VPN can be found on the Universities IT support website.

Les Mills only offers one trial per registered email address.

Please be aware that the trial is 30 days and 1 month. Some months have 31 days and you will be charged after 30 days if you do not cancel your membership prior to the end of the trial. Those that took advantage of our previous 60 day trial will need to take 60 days into consideration and not 2 months.

Please ensure you have access to your account at least 7 days prior to your trial ending to resolve any log in issues with Les Mills.

Unfortunately, we cannot cancel your account for you as you signed up to a use a Les Mills product. We do not have access to this data, we only provided a discount link for the monthly RRP with access to this service with the free trial.

If you are having an issue retrieving your account, you may be either;

• Trying to log in with an email address that you did not sign up to
• Inputting the wrong password

To overcome this either;

• Type Les Mills in the search section on all of your mail accounts until you find your welcome to Les Mills on Demand email
• Select and type in the email that you registered your account with, you will then receive a code to reset your password.

Please note that the email to retrieve your password may land in your junk mailbox for the email account that you signed up with. This happens a lot with mail service providers. Additionally, password reset requests are usually limited to be reset within a specific timeframe, please ensure you reset your password and access your account as soon as you receive the code.

Once logged in you will need to do the following;

• Select 'My Subscriptions' in the drop down under 'My Account' at the top of the page. Then click ‘View’ next to your subscription type and select 'Cancel' – you may receive a pop up confirming your cancellation, click 'Okay' to continue. 

Any further assistance, you will need to contact Les Mills directly via support@lesmillsondemand.com, as your membership is with Les Mills and not attributed to your club membership with us.

Please visit the frequently asked questions web page on the for further assistance or contact Les Mills directly via support@lesmillsondemand.com.